Customer Service Executive- Freight Forwarding

What we require

  • Graduate with +5 yrs. of experience in customer service & Operations in a reputed freight forwarding company.
  • In-depth know-how about import /export /cross trade business by Sea freight & Air freight
  • On job experience of international freight forwarding job costing and quotations.
  • Capability to handle freight enquiries, quotations and coordination with local and international clients.
  • Experience in rate & service negotiations with Shipping lines /airlines and overseas agents
  • Proficiency in handling MNC clients and execution of time bound & critical sea/air shipments.
  • Knowledge about customs procedures and port operations.
  • Capability to handle freight forwarding operations & customer service independently without supervision.

SALES EXCUTIVE — Freight Forwarding

  • Over 3 years’ experience in sales field in well-known cargo companies
  • UAE valid driving license with good experience in UAE roads
  • Good in Urdu, Hindi, Pashto and Malayalam speaking and writing
  • Customs declaration know how and Mirsal II and Dubai customs regulations
  • On job experience of international freight forwarding job costing and quotations.
  • Good convincing and problem solving skills.
  • Timely job invoicing and preparing job reports
  • Highly aggressive, proactive and pre planned work style.
  • Excellent written & oral linguistics skills.


Experience: 2-3 Years

As more and more people are buying their favorite things online, we need more and more drivers to collect and deliver their parcels. That’s where our diverse team of couriers comes in.

Join us and you’ll use our van to deliver parcels to customers in your local area. Your positive attitude and get-up-and-go will enable you to meet and greet lots of different people during the day, as you deliver small parcels and packages on time and in great condition straight to their doors.

You’ll fill up our van with parcels (that have already been sorted and bagged for you), plan your route, and then deliver them in your local area. Whether you want to deliver 30 or 70 parcels a day – we’re totally fine with that!

We’re looking for people with huge amounts of energy and great route planning skills.


Arabic Customer Service Executive- Freight Forwarding

  • Provides help and advice to customers about available services.
  • Communicates courteously with customers by telephone, email, letter, and face to face.
  • Work closely with the team to oversee daily cargo requests and operations
  • Proactively recommend improvements to increase sales performance
  • Investigates and solves customers’ problems whilst working closely with the Head of Business Development.

Skills.Professional Requirements:

• Bachelor’s degree or equivalent with MS office knowledge
• At least 2 years’ experience in Sales
• Excellent communication skills.
Required languages:
• Arabic
• English

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